EN
Vicon provides warranty for all its products. Check below to see the details of the warranty in your country-of-purchase.
US and APAC Product Warranty
Vicon offers a three year warranty on products purchased from Vicon in the US. Read more about the complete warranty details.
Europe, Middle East and Africa (EMEA) Product Warranty
Vicon Industries Ltd. offers a five year warranty on all products with exceptions noted in their full Policy Statement.
All product warranties are subject to normal use. For guidance on how best to install and use our cameras and servers, please find our best practices here (for cameras) and here (for servers).
Latin America Product Warranty
Vicon offers a three year warranty on product purchased from Vicon in Latin America. Read more about the complete warranty details.
EMEA returns procedure
Vicon offers a 30-day return policy on products purchased in EMEA. Read more about the complete returns procedure.
Rest of World Product Warranty
Vicon offers a variety of warranty standards dependent by country. Please contact your local sales representative for more information.
Vicon Virtual Patent Marking
Find Vicon products that are protected by patents in the U.S. and elsewhere.
Important Cookie Information – This message will only appear once.
Vicon websites use cookies. By continuing to browse the site you are agreeing to our use of cookies. For more details about cookies and their use, please see our Privacy Policy.