Privacy Policy

Your privacy is important to Vicon Industries. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information.

Collection and use of personal information

Personal information is data that can be used to uniquely identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with Vicon Industries. Vicon Industries and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content and advertising. Below are some examples of the types of personal information Vicon Industries may collect and how we may use it.

What personal information we collect

When submitting a form or subscribing to our newsletter from our website, as appropriate, you may be asked to enter your name, email address, phone number, website URL or other details to better serve your experience and our communication with you.

How we use your personal information

The personal information we collect allows us to keep you posted on Vicon Industries’ latest announcements. It also helps us to improve our services, content and advertising. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences. We also use personal information to help us develop and improve our website, services, content, and advertising. From time to time, we may use your personal information to send important notices, such as communications about changes to our terms, conditions and policies.

Collection and use of non-personal information

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it: We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where a Vicon Industries visitor lives so that we can better understand customer behavior and improve our website, services and advertising. We also may collect information regarding visitor’s activities on our website and from our other services. This information is aggregated and used to help us provide more useful information to our visitors and to understand which parts of our website and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy. If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

Our legal basis for processing personal data (European Territories Visitors only)

We provide the representations and information in this Section in compliance with European privacy laws, in particular the European General Data Protection Regulation (GDPR). They are specific to persons located in EEA countries or Switzerland, so please don’t rely on the below, if you’re not in one of those countries.

If you are a website visitor from the European Territories, our legal basis for collecting and using the personal data described above will depend on the personal information concerned and the specific context in which we collect it. “European Territories” mean the European Economic Area and Switzerland. For the purpose of this Privacy Notice, the term “European Territories” shall continue to include the United Kingdom, even after the United Kingdom leaves the European Economic Area following Brexit.

However, we will normally collect personal data from you where the processing is in our legitimate business interests to, for example, administer our platforms and services and fulfill our contractual obligations as a service provider.

In some cases we may collect and process personal data based on consent. To the extent our clients and Advertising Partners need to collect and share, or allow us to facilitate collection and sharing of personal data to enable our services, it is the responsibility of these parties to provide necessary privacy notices and obtain required consent(s).

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, including if you would like to better understand how our legitimate interests to process your data are balanced against your data protection rights and freedoms, then please contact us using the contact details provided under the “Contact us” heading below.

Retarget banners data collected

This is data about your browsing activity on our website. For example, which pages you visited and when, what items were clicked on a page, how much time was spent on a page, or whether you downloaded a white paper on a business to business website.

Device and browser information: This is technical information about the device or browser you use to access the Advertiser’s website. For example, your device’s IP address, cookie string data, operating system, and (in the case of mobile devices) your device type and mobile device’s unique identifier, such as the Apple IDFA or Android Advertising ID.

Ad data: This is data about the online ads we have served (or attempted to serve) to you. It includes things like how many times an ad has been served to you, what page the ad appeared on, and whether you clicked on or otherwise interacted with the ad.

How we use the data we collect – We use this data to identify and serve ads to you through a retarget platform that is more relevant to you. We also use this data to operate, improve and enhance our services, including enhancing the data points about a particular user, browser, or device to serve the most relevant ads to you and, in turn, improve performance of our campaigns. Specifically, we use this data for:

Targeting: Selecting ads that are more likely to be relevant to you based on the interests previously associated with your device and the time of day you may be most interested in viewing these specific ads.

Frequency capping: Making sure that you don’t see the same ad too many times.

Sequencing: If you are being served a sequence of ads, making sure we show you the right ad next in the sequence.

Cross-device matching: Identifying all devices that are likely to be associated with you so that ads can be targeted, capped and sequenced across those devices.

Reporting: Insights into how ads are performing and gain insights into their customers. Reporting may include ad metrics such as impressions, clicks, and conversions.

Cookie policy

Vicon Industries’ website, online services, interactive applications, email messages, newsletters, advertisements and our partners may use “cookies,” which help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Vicon Industries and its partners use cookies and other technologies in mobile website and advertising services to control the number of times you see a given ad, deliver ads that relate to your interests, and measure the effectiveness of ad campaigns.

Vicon Industries and our partners also use cookies and other technologies to remember personal information when you use our website, online services and applications. Our goal in these cases is to make your experience with Vicon Industries more convenient and personal. For example, knowing your first name lets us welcome you when you get our newsletters.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the website, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Vicon Industries may use this information in our marketing and advertising services. In some of our email messages and newsletters, we use a “click-through URL” linked to content on the Vicon Industries website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages or newsletters. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Cookies are essential for you to get the best out of our website. Vicon Industries uses cookies to store your preferences and other information that help us improve our website, however cookies cannot identify you personally. By using this site, you agree to the use of our cookies.

Cookies are used by almost all websites. A cookie is a small data file that is stored in users’ web browsers in order to recognize their computers. A web browser is a computer program used to download and display web pages, such as Internet Explorer, Mozilla Firefox or Google Chrome.

A cookie is a passive file and cannot collect information from users’ computers or spread computer viruses or other malicious programs. Cookies can, among other things, be used to prepare statistics of users’ use of the site. Cookies are used to recognize computers in the event of subsequent visits. No personal information, such as name, address or similar, is stored in our cookies.

All cookies delete themselves after a given number of days, weeks or months; the time may vary according to purpose. It should be noted that a cookie is renewed at each visit and the storage period is reset.

If you wish to delete cookies, this is done using your web browser settings. You can find the most commonly used web browsers’ help/support via the following links:

Google Chrome: http://support.google.com/chrome/?hl=en

Mozilla Firefox: http://support.mozilla.org/en-US/home

Apple Safari: http://www.apple.com/support/safari/

Vicon Industries uses cookies to keep statistics on how many users use the site and how they use it. The statistics provide an overview and help us improve our site, increasing the usability and satisfaction in connection with a visit to vicon-security.com.

In addition, we use cookies in connection with forms and orders, in order to save the information entered.

Also vicon-security.com uses cookies, including Google Analytics, which collect data on traffic, such as which pages and items people use most on the site. Cookies help improve usability and optimize web campaigns and they record no personal data.

You can read more about cookies at http://www.allaboutcookies.org

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Vicon Industries to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Integrity and retention of personal information

Vicon Industries makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected the personal information of a child under the age of 13 we will take steps to delete the information as soon as possible.

Third-party sites and services

Vicon Industries websites, applications and services may contain links to third-party websites, products, and services. Our services may also use or offer products or services from third parties − for example, in a competition. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

International users

Information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. Vicon Industries abides by the “safe harbor” framework set forth by the European Commission’s Directive on Data Protection regarding the collection, use, and retention of personal information collected by organizations in the European Economic Area. Learn more about The European Commission’s Directive on Data Protection Program.

Our company-wide commitment to your privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to Vicon Industries employees and strictly enforce privacy safeguards within the company.

Privacy questions

If you have any questions or concerns about Vicon Industries’ Privacy Policy or data processing, please contact us.

Updating of privacy policy

Vicon Industries may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

Vicon Industries

Last updated: June, 2018